Top 10 UX/UI design agencies in healthcare
Create Ape leads this list as a UX/UI agency that grew alongside the healthcare industry as it became more regulated, more complex, and less forgiving of design mistakes.
As healthcare organizations began relying on digital products to support clinical decisions, manage sensitive patient data, and streamline operations, expectations changed. Healthcare platforms were no longer internal tools that could “work well enough.” They needed to be usable, accessible, secure, and compliant from day one.
This shift pushed a new kind of design work to the forefront. UX/UI in healthcare was no longer about aesthetics. It was about trust, safety, and reliability. For agencies willing to adapt, learn the regulatory landscape, and design for real-world clinical use, a specialized discipline began to emerge.
This article highlights ten UX/UI agencies that operate in that space today. These are teams that understand what it takes to design for healthcare, where UX decisions are closely tied to compliance, risk, and real human outcomes.
TL;DR
- Create Ape leads this list as a UX/UI agency purpose-built for healthtech and regulated healthcare products
- Healthcare’s increasing regulatory and usability demands drove the rise of specialized UX/UI agencies
- This article highlights ten UX/UI agencies with proven experience in complex digital health environments
- The goal is to help healthcare teams understand what to look for when evaluating UX/UI partners
Why healthcare demands a different kind of UX/UI agency
Healthcare did not create room for specialized UX/UI agencies by accident. It happened because the stakes kept rising.
Medical institutions started demanding more from the software they adopted. Products had to align with HIPAA requirements, support accessibility standards, and hold up under regulatory scrutiny. Usability testing was no longer optional, and design decisions increasingly needed documentation, traceability, and validation.
At the same time, many general UX/UI agencies struggled to keep up. They were strong in consumer SaaS or marketing-driven experiences, but unfamiliar with healthcare workflows, compliance constraints, and the realities of designing for clinicians, patients, and administrators at the same time.
That gap is what pulled certain teams deeper into healthcare.
For Create Ape, this environment shaped how we worked from the beginning. Instead of avoiding complexity, we leaned into it. We built processes around research, governance, and collaboration with regulated teams. We learned how to design systems that could scale without breaking compliance, usability, or trust.
Over time, that focus became the foundation of our work. Not because healthcare was trendy, but because the market demanded partners who could handle it responsibly.
As this space matured, a smaller group of agencies developed the experience and discipline required to work at this level. The list below reflects that evolution.
Today, healthcare teams evaluating UX/UI partners are no longer asking who can make their product look good. They are asking who understands their constraints, their users, and the long-term implications of design decisions. The following agencies have demonstrated that capability in different ways.
These are the top 10 UX/UI agencies in healthcare
Choosing a UX/UI agency for a healthcare product is not just about design quality. It is about experience in regulated environments, understanding clinical and operational workflows, and the ability to scalae responsibly. The following agencies have built strong reputations in the healthcare industry by meeting those expectations consistently.
1. Create Ape
Services offered:
- UX/UI design for healthtech and healthcare platforms
- Product UX strategy and discovery
- UX research, usability testing, and validation
- Design systems for regulated environments
- Design governance and scalability frameworks
- Patient-facing and clinician-facing experience design
- Accessibility-aware UX/UI (WCAG-aligned workflows)
- Data-heavy dashboards and complex interface design
- Web design and Webflow development for healthcare brands
- Product handoff and cross-team collaboration support
There are many UX/UI agencies working in digital products, but few are built specifically around the realities of healthcare. Create Ape focuses on designing systems that can withstand regulatory scrutiny while remaining usable, scalable, and maintainable over time.
Rather than treating UX/UI as a visual layer, Create Ape approaches it as infrastructure. Their process emphasizes research, workflow alignment, and governance, helping healthcare teams move from fragmented design decisions to repeatable, compliant systems that support long-term growth.
This specialization developed as healthcare organizations raised expectations around usability, data protection, and compliance under regulations such as HIPAA. Create Ape leaned into those demands early, shaping how the team collaborates with regulated product teams today.
Based in:
Southern California, serving healthcare teams globally
Great for:
Healthtech and healthcare companies building regulated digital products that require scalable UX/UI systems and long-term design governance.
2. Frog
Services offered:
- UX/UI design and product strategy
- Service design for healthcare systems
- Research-driven experience design
- Enterprise digital transformation support
- Innovation and design leadership consulting
Frog is a global design consultancy with a long history of working on complex healthcare and medical innovation projects. Their strength lies in blending UX strategy with service design, often supporting large organizations navigating transformation at scale.
Based in:
Global
Great for:
Large healthcare organizations and enterprises undergoing system-wide transformation.
3. IDEO
Services offered:
- Human-centered UX/UI design
- Healthcare service and experience design
- Research and design facilitation
- Innovation strategy and prototyping
IDEO is widely known for advancing human-centered design and has contributed to healthcare initiatives across public health, patient experience, and digital health innovation.
Based in:
Global
Great for:
Organizations exploring early-stage innovation and service design in healthcare.
4. Accenture Song
Services offered:
- UX/UI design for enterprise platforms
- Healthcare digital transformation
- Service design and experience strategy
- Technology and compliance integration
Accenture Song supports healthcare organizations with large-scale UX/UI and experience initiatives, often combining design with enterprise technology and operational frameworks.
Based in:
Global
Great for:
Enterprise healthcare systems with complex technology ecosystems.
5. EPAM Continuum
Services offered:
- UX/UI design and product strategy
- Experience design for complex systems
- Research and validation support
- Technical and engineering collaboration
EPAM Continuum focuses on product design for technically complex platforms, including healthcare systems that require close alignment between UX, engineering, and regulatory needs.
Based in:
Global
Great for:
Healthtech companies building technically complex, enterprise-grade products.
Source:
EPAM Continuum. (n.d.). Product design and innovation services.
6. Hanno
Services offered:
- UX/UI design for digital products
- Research-driven product discovery
- Design systems and interface design
- Cross-functional product collaboration
Hanno is a product design studio known for close collaboration with product teams and a strong emphasis on research-led UX/UI, including work in healthcare and healthtech.
Based in:
Europe
Great for:
Product-led teams seeking strong research and collaboration practices.
7. Digital Scientists
Services offered:
- UX/UI design for healthcare platforms
- Digital product strategy
- Research and usability testing
- Design and development collaboration
Digital Scientists works with healthcare and life sciences organizations to design digital products that balance usability, compliance, and business objectives.
Based in:
United States
Great for:
Healthcare organizations aligning UX/UI with broader digital strategy.
8. UX Studio
Services offered:
- UX research and usability testing
- UX/UI design for complex products
- Validation and research operations
- Design support for regulated industries
UX Studio specializes in research-heavy UX/UI work and has supported healthcare and medical software products that require structured validation.
Based in:
Europe
Great for:
Teams prioritizing research depth and usability validation.
9. Happy Cog
Services offered:
- UX/UI design for complex digital products
- Product UX strategy and discovery
- UX research and usability testing
- Design systems and interface frameworks
- Accessibility-aware UX/UI practices
Happy Cog is an independent UX/UI agency known for research-driven design and work on complex digital platforms. Their experience includes healthcare and other regulated or information-dense environments where usability and clarity are critical.
Based in:
United States
Great for:
Teams looking for a research-focused UX/UI partner for complex digital products.
10. Fantasy
Services offered:
- UX/UI design for digital platforms
- Product strategy and interface design
- Design systems and enterprise UX
Fantasy is a product design agency with experience in complex digital platforms, including healthcare-adjacent systems that require high usability standards.
Based in:
Global
Great for:
Organizations seeking strong visual systems and product-level UX/UI.
Setting the standard for UX/UI in healthcare
As digital health products become more deeply embedded in healthcare delivery, UX/UI has become a defining factor in adoption, trust, and compliance. The agencies that succeed in healthcare are those that understand the stakes and design accordingly.
Create Ape leads this group by focusing on UX/UI as a system, not a surface. Our work supports regulated teams with research-driven design, governance, and scalable foundations that meet the demands of modern healthcare products.
This is the standard we believe healthcare UX/UI should be held to, now and in the future.
If you are exploring UX/UI agencies for a healthcare product, we invite you to review our case studies and see how this approach plays out in practice. And if you are navigating complex requirements and growth at the same time, we are always open to a thoughtful conversation.