Inside UXRx: Can AI Be Safe in MedTech UX?

"In MedTech, AI isn’t about cutting corners. It’s about cutting risks.”

That’s the punchy opener from the latest episode of UXRx, and it sets the tone for a sharp, no-fluff conversation between our hosts: Zachary Newton, COO of Create Ape, and Alessandro Fard, CEO of Create Ape.

In this episode, Zach and Alessandro break down what it really takes to use AI responsibly in high-stakes UX environments like healthcare and MedTech. While AI is often hyped as a productivity booster, they argue it’s far more than that. In regulated industries, AI has to become part of your trust infrastructure, not just your design toolkit.

Highlights from the episode:

AI as a trust-building tool, not a shortcut: Alessandro explains why MedTech companies need a different AI playbook, one that helps them move fast without compromising patient safety, clinician workflows, or regulatory alignment.
Behind the scenes: how design teams use AI today: Zach shares how CreateApe’s own designers are using AI for research synthesis, interface ideation, and alignment, always with a human in the loop.
Avoiding the ‘automation trap’: The hosts dive into the risks of offloading too much UX thinking to AI, especially when traceability, compliance, and empathy are non-negotiable.
Innovation at the edge of regulation: Together, they explore what it takes to push innovation without crossing the invisible lines that define safe, ethical product development in healthcare.

Whether you’re building AI into your MedTech product or just figuring out where it fits in your UX process, this episode offers clear-eyed insights on how to balance innovation with risk, and what happens when you don’t.

🎧 Listen now:

AI-Driven UX Design in Med Tech: Balancing Innovation and Risk

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